3. Payments, Credits, and Refunds
When you make a payment, you agree to use a valid payment method. If you aren’t happy with your course, PioneersNow offers a 14-day refund or credit for all course purchases.
3.2 Refunds and Credits
If the course you purchased is not what you were expecting, you can request, within 14 days of your purchase of the course, that PioneersNow credit/refund your account. We reserve the right to apply a credit or a refund, at our discretion, depending on capabilities of our payment processing partners or the platform from which you purchased your course . No credit or refund is due to you if you request it after the 14-day guarantee time limit has passed. To request a credit/refund, e-mail us at firstname.lastname@example.org At our discretion, if we believe you are abusing our credit/refund policy, we reserve the right to ban your account and to restrict all future use of the Services. If we ban your account or disable your access to a course due to your violation of these Terms or our , you will not be eligible to receive any credit or refund.