This is the website of PioneersNow We can be reached via email at support@pioneersnow.com or you can reach us by telephone at (Egypt) +2 (012) 0 845 2030. For each visitor to our web page, our web server automatically recognizes no information regarding the domain or email address. We collect the email addresses of those who communicate with us via email. The information we collect is used for internal review and is then discarded. We use cookies to and allow PioneersNow customers to login to their account. If you do not want to receive email from us in the future, please let us know by sending us email at the above address. If you supply us with your postal address online you will only receive the information for which you provided us your address. Persons who supply us with their telephone numbers online will only receive telephone contact from us with information regarding orders they have placed online. We do not partner with or have special relationships with any ad server companies. Upon request we provide site visitors with access to all information [including proprietary information] that we maintain about them. We have appropriate security measures in place in our physical facilities to protect against the loss, misuse or alteration of information that we have collected from you at our site. If you feel that this site is not following its stated information policy, you may contact us at the above addresses or phone numbers. IF YOU, FOR YOURSELF OR ON BEHALF OF ONE OR MORE PERSONS YOU ARE REPRESENTING WITH RESPECT TO PIONEERSNOW SERVICES, DO NOT AGREE TO ANY OF THE FOREGOING TERMS, YOU MUST, FOR YOURSELF AND ON BEHALF ANY SUCH PERSON(S), DISCONTINUE THE REGISTRATION PROCESS, DISCONTINUE YOUR USE OF THE SERVICES, AND, IF YOU ARE ALREADY A MEMBER, CANCEL YOUR ACCOUNT. BEGINNING NOW, ANY CONTINUATION BY YOU IN USING THE SERVICES CONSTITUTES FOR YOU AND THOSE REPRESENTED BY YOU AN EXPRESS AFFIRMATION AND COMMITMENT TO BE (OR TO CONTINUE TO BE, AS APPLICABLE) LEGALLY BOUND BY AND TO COMPLY WITH ALL OF THESE TERMS.

3. Payments, Credits, and Refunds

When you make a payment, you agree to use a valid payment method. If you aren’t happy with your course, PioneersNow offers a 14-day refund or credit for all course purchases.

3.1 Payments

You agree to pay the fees for courses that you purchase, and you authorize us to charge your debit or credit card or process other means of payment (such as PayPal) for those fees. PioneersNow works with third party payment processing partners to offer you the most convenient payment methods in your country and to keep your payment information secure. Check out our Privacy Policy for more details. When you make a purchase, you agree not to use an invalid or unauthorized payment method. If your payment method fails and you still get access to the course you are enrolling in, you agree to pay us the corresponding fees within thirty (14) days of notification from us. We reserve the right to disable access to any course for which we have not received adequate payments. In some cases, we may issue credits to your account. These credits will be automatically applied towards your next course purchase on our website, Credits may expire if not used within the specified period, and have no cash value.

3.2 Refunds and Credits

If the course you purchased is not what you were expecting, you can request, within 14 days of your purchase of the course, that PioneersNow credit/refund your account. We reserve the right to apply a credit or a refund, at our discretion, depending on capabilities of our payment processing partners or the platform from which you purchased your course . No credit or refund is due to you if you request it after the 14-day guarantee time limit has passed. To request a credit/refund, e-mail us at support@pioneersnow.com At our discretion, if we believe you are abusing our credit/refund policy, we reserve the right to ban your account and to restrict all future use of the Services. If we ban your account or disable your access to a course due to your violation of these Terms or our , you will not be eligible to receive any credit or refund.